Job Description
We are looking for motivated individuals to join our dynamic team in Houston, TX. This is an excellent opportunity for those looking to start a career in customer service with no prior experience required. We provide comprehensive training and a supportive environment to help you succeed.
Why Join Us?
- Competitive hourly pay ($18.00 - $22.00/hr)
- Health, dental, and vision insurance
- Flexible scheduling to fit your lifestyle
- Career growth opportunities within the company
Responsibilities
- Greet and assist customers via phone, email, and live chat with a friendly, professional attitude.
- Answer inquiries regarding products, services, and company policies.
- Process orders, returns, and exchanges accurately and efficiently.
- Document customer interactions and feedback in the CRM system.
- Resolve complaints and escalate complex issues to supervisors when necessary.
- Maintain a clean and organized workspace.
Qualifications
- High School Diploma or GED equivalent.
- Strong communication skills (verbal and written).
- Basic computer proficiency and typing speed.
- Reliable transportation and punctuality.
- Ability to work in a fast-paced, team-oriented environment.