Job Description
Are you ready to launch your career in the heart of Texas? Dallas Support Hub is currently hiring enthusiastic Entry Level Customer Service Representatives to join our growing team. We value potential and offer a supportive environment for professionals looking to excel.
Why Choose Dallas Support Hub?
- Competitive Hourly Rate: Earn between $18.00 and $22.00 per hour.
- Full Training Provided: No prior experience required; we teach you everything you need to know.
- Career Growth: Numerous opportunities for advancement within the company.
- Modern Office: Located in a prime Dallas location with a collaborative culture.
We are looking for individuals who are reliable, friendly, and eager to learn. If you are ready to start a meaningful career in customer relations, apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat in a professional and empathetic manner.
- Process customer orders, returns, and exchanges accurately using our internal software systems.
- Resolve customer complaints and issues while maintaining high satisfaction scores.
- Collaborate with the sales and technical teams to ensure seamless service delivery.
- Maintain and update customer records in the CRM database.
- Participate in daily team huddles and training workshops to enhance skill sets.
Qualifications
- High School Diploma or GED is required.
- Strong verbal and written communication skills.
- Basic computer proficiency with Microsoft Office Suite.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Strong problem-solving skills and a customer-first attitude.
- Must be authorized to work in the United States.