Job Description
Are you looking for a rewarding career in Minneapolis? Apex Logistics Solutions is currently hiring Customer Service Representatives for immediate start opportunities. We pride ourselves on offering a dynamic work environment with flexible hours designed to fit your lifestyle.
As a key member of our support team, you will handle client inquiries, process orders, and ensure customer satisfaction. This is an excellent opportunity for those seeking local hourly jobs with immediate hiring processes.
Responsibilities
- Manage high-volume inbound and outbound calls with a focus on quality and speed.
- Resolve customer complaints and issues professionally and efficiently.
- Process returns, exchanges, and refunds accurately in our POS system.
- Maintain up-to-date customer records and documentation.
- Collaborate with the warehouse and logistics teams to ensure timely deliveries.
- Identify opportunities to upsell products and services.
- Adhere to all company policies and safety guidelines.
Qualifications
- High school diploma or GED required.
- Previous experience in customer service or retail is preferred.
- Strong computer literacy and typing skills.
- Excellent verbal and written communication abilities.
- Ability to work flexible shifts, including weekends and holidays.
- Reliable transportation and a valid driver's license.