Job Description
Are you a people person looking for a rewarding role in the heart of Phoenix? Sunrise Hospitality Group is seeking a dedicated Customer Service Representative to join our expanding team. We pride ourselves on delivering exceptional experiences and offer a dynamic work culture that values hard work and dedication.
Why Join Us?
- Competitive hourly pay starting at $18.00
- Flexible scheduling to work around your life
- Employee discounts and referral bonuses
- Opportunities for career advancement within the company
As a Customer Service Representative, you will be the face of our brand, ensuring every guest leaves satisfied. If you are eager to learn and grow in a fast-paced environment, we want to hear from you!
Responsibilities
- Greet customers warmly and assist them with inquiries regarding products and services.
- Process transactions accurately using the point-of-sale (POS) system.
- Answer phone calls and emails in a professional and timely manner.
- Maintain the cleanliness and organization of the sales floor and stockrooms.
- Resolve customer complaints and issues to ensure high satisfaction rates.
- Collaborate with team members to meet daily sales targets and goals.
Qualifications
- High school diploma or equivalent required.
- Previous customer service or retail experience is a plus but not mandatory.
- Strong verbal communication and interpersonal skills.
- Ability to stand for extended periods and lift up to 25 lbs.
- Basic computer literacy and familiarity with POS systems.
- Reliable transportation to and from work.