Job Description
Are you looking for a rewarding opportunity in Philadelphia, PA? Liberty Logistics & Support is currently seeking dedicated and energetic individuals to join our team as Customer Service Representatives.
We offer competitive hourly pay, flexible scheduling, and a supportive work environment. If you are ready to start working immediately and want to make a difference in our clients' lives, we want to hear from you!
Responsibilities
- Manage high-volume inbound and outbound customer inquiries via phone and email.
- Resolve customer issues and complaints professionally and efficiently.
- Update customer information in our database systems accurately.
- Collaborate with internal teams to ensure customer satisfaction.
- Provide product and service information to clients.
- Adhere to all company policies and quality assurance standards.
Qualifications
- High school diploma or GED required.
- Previous customer service experience is a plus but not required for immediate consideration.
- Strong verbal and written communication skills.
- Proficiency in basic computer applications (Microsoft Office Suite).
- Ability to work in a fast-paced environment and handle pressure.
- Reliable transportation is required.