Job Description
Are you looking for a rewarding opportunity in Memphis?
Memphis Support Hub is seeking a dedicated Customer Service Representative to join our growing team. We offer competitive hourly pay, flexible scheduling, and a supportive work environment.
In this role, you will be the first point of contact for our clients, ensuring their needs are met with professionalism and efficiency.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely manner.
- Resolve customer complaints and issues with patience and empathy.
- Process orders, returns, and refunds accurately.
- Update customer information in the CRM database.
- Collaborate with team members to improve service processes.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience preferred.
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office Suite and CRM software.
- Ability to multitask and work in a fast-paced environment.