Job Description
Join the TechFlow Solutions Team – Immediate Hiring!
We are seeking a dedicated Customer Service Representative to join our dynamic team in Austin, TX. If you thrive in a fast-paced environment and love helping people solve problems, we want to hear from you.
Why Choose Us?
- Immediate Start Available
- Competitive Hourly Pay ($18 - $25/hr)
- Modern, Collaborative Work Environment
- Opportunities for Growth
Key Responsibilities:
Responsibilities
- Resolve customer inquiries via phone, email, and chat with a focus on technical troubleshooting.
- Assist clients with product setup, account management, and software navigation.
- Maintain accurate and up-to-date records in the CRM system.
- Escalate complex technical issues to the Senior Support team promptly.
- Collaborate with cross-functional teams to improve service processes.
Qualifications
- High School Diploma or GED equivalent.
- 1+ years of experience in customer service or technical support preferred.
- Strong computer literacy and typing skills.
- Excellent verbal and written communication abilities.
- Ability to work flexible shifts, including evenings and weekends.