Job Description
Join Our High-Impact Team
We are looking for a dedicated Customer Service Representative to join our Atlanta, GA team. We are currently accepting applications for immediate hire positions, offering competitive hourly rates and a supportive work environment.
Key Highlights:
- Immediate Start: Start earning on Day 1.
- Hourly Pay: $17.50 - $22.00 per hour based on experience.
- Growth Opportunities: Clear career advancement paths for top performers.
Responsibilities
- Manage a high volume of inbound and outbound customer inquiries via phone, email, and chat.
- Resolve customer issues and complaints efficiently while maintaining a high level of customer satisfaction.
- Accurately document all customer interactions and account details within the CRM system.
- Identify opportunities to upsell products and services to meet departmental targets.
- Collaborate with cross-functional teams to resolve complex account issues.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience preferred but not required for immediate hires.
- Strong verbal and written communication skills with a professional demeanor.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work flexible shifts, including evenings and weekends.