Job Description
Are you a people person looking for a stable, rewarding career in Los Angeles?
Pacific Retail Group is currently seeking a dedicated Customer Service Representative to join our growing team. We offer competitive hourly wages, weekly paychecks, and a supportive environment where your hard work is recognized.
In this role, you will be the face of our brand, ensuring our clients have a seamless experience. We pride ourselves on our fast-paced, team-oriented culture and are looking for individuals who are eager to learn and grow.
- Weekly Pay: Get paid every Friday.
- Flexible Schedule: Options for morning, afternoon, and weekend shifts.
- Growth Opportunities: Clear pathways for internal promotion.
Responsibilities
- Greet and assist customers in person, via phone, and email with professionalism and efficiency.
- Resolve customer inquiries, complaints, and issues in a timely and courteous manner.
- Process orders, returns, and exchanges accurately.
- Maintain a clean and organized workspace.
- Collaborate with the team to meet daily performance goals.
- Update customer information in the database.
Qualifications
- High school diploma or equivalent (GED).
- Previous customer service experience is preferred but not required.
- Strong verbal and written communication skills.
- Basic computer proficiency and ability to learn new software quickly.
- Ability to work in a fast-paced environment.
- Reliable transportation.