Job Description
Are you a people person looking for an immediate hire opportunity in Fresno, CA?
Fresno Connect Solutions is currently seeking a dedicated Customer Service Representative to join our growing team. We pride ourselves on providing exceptional support to our community and are looking for individuals who are energetic, reliable, and ready to start immediately.
In this role, you will be the face of our company, ensuring our clients receive top-tier service and support. We offer a dynamic work environment, competitive pay, and opportunities for advancement.
Why Apply?
- Immediate Start: No waiting period, start earning today.
- Competitive Pay: $18.00 - $22.00 per hour based on experience.
- Flexible Scheduling: Part-time hours designed to fit your lifestyle.
Responsibilities
- Greet and assist customers in person, via phone, and through email with a professional and friendly demeanor.
- Resolve customer inquiries and complaints efficiently while maintaining a high level of customer satisfaction.
- Process orders, returns, and exchanges accurately using our internal database systems.
- Update customer records with accurate and up-to-date information.
- Collaborate with the sales and logistics team to ensure seamless service delivery.
- Answer general questions regarding products, services, and company policies.
Qualifications
- High school diploma or equivalent required; some college or vocational training is a plus.
- Previous experience in customer service, retail, or hospitality is preferred but not mandatory.
- Strong verbal and written communication skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Basic computer proficiency and familiarity with CRM software.
- A valid driver’s license and reliable transportation are required.