Job Description
We are looking for a dedicated Customer Service Representative to join our Sacramento team. If you want an immediate hire with a competitive hourly rate and a supportive environment, this is the role for you.
You will be the face of our company, handling inquiries with professionalism and efficiency. Join us today and start your career growth immediately!
Responsibilities
- Respond to customer inquiries via phone, email, and chat promptly.
- Resolve complex issues and complaints with patience and effective solutions.
- Process orders and returns accurately using our CRM software.
- Maintain and update customer records in the database.
- Collaborate with the sales team to meet customer needs.
- Provide accurate product information and service details.
Qualifications
- High school diploma or GED required.
- Previous customer service experience is a plus.
- Strong verbal and written communication skills.
- Typing speed of at least 35 WPM.
- Proficiency in Microsoft Office Suite.
- Ability to work flexible hours including weekends.