Job Description
Are you looking for weekly pay and the flexibility to balance your work and life?
Horizon Workforce Solutions is seeking dedicated Customer Service Representatives to join our growing team in Columbus, Ohio. We specialize in connecting talented individuals with top employers who value flexibility and reliability. If you are ready to start earning immediately and enjoy a schedule that works for you, we want to hear from you.
Don't let your search for flexible hours hold you back. Apply today and secure your spot with a company that puts your needs first!
Horizon Workforce Solutions is seeking dedicated Customer Service Representatives to join our growing team in Columbus, Ohio. We specialize in connecting talented individuals with top employers who value flexibility and reliability. If you are ready to start earning immediately and enjoy a schedule that works for you, we want to hear from you.
Don't let your search for flexible hours hold you back. Apply today and secure your spot with a company that puts your needs first!
Responsibilities
- Manage incoming customer inquiries via phone, email, and chat with a focus on high-quality support.
- Process orders, returns, and exchanges accurately and efficiently.
- Resolve customer complaints and issues in a professional and timely manner.
- Update customer records and maintain detailed documentation in our database systems.
- Collaborate with team leads to meet daily and weekly performance targets.
- Provide accurate product and service information to ensure customer satisfaction.
- Adhere to all company policies and safety protocols.
Qualifications
- High school diploma or equivalent (GED) required.
- Previous experience in customer service, retail, or hospitality is preferred but not required.
- Must be able to pass a background check and drug screening.
- Strong computer skills and proficiency with Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Ability to work flexible hours, including evenings and weekends as needed.
- Reliable transportation is required.