Job Description
Join Our Team and Get Paid Weekly!
Are you looking for a rewarding career with the financial stability of weekly pay? Horizon Staffing Solutions is currently hiring dedicated Customer Service Representatives in Philadelphia, PA. We pride ourselves on providing exceptional support to our clients and rewarding our team members for their hard work.
Why Apply With Us?
- Weekly Paychecks: Get paid on time, every time, without the wait.
- Flexible Scheduling: Choose shifts that fit your lifestyle.
- Competitive Pay: Earn between $18.00 - $22.00 per hour.
- Professional Growth: Opportunities for advancement within a growing company.
- Supportive Environment: Work with a team that values your contribution.
Take the next step in your career today. Apply now and secure your spot with our team!
Responsibilities
- Respond to incoming customer inquiries via phone, email, and live chat with professionalism and empathy.
- Resolve customer complaints, issues, and questions efficiently to ensure high satisfaction rates.
- Process orders, returns, and exchanges accurately using our CRM systems.
- Maintain up-to-date knowledge of company products, services, and policies.
- Document all customer interactions and transactions in the internal database.
- Collaborate with other departments to resolve complex account issues.
- Adhere to all company quality assurance and performance standards.
Qualifications
- High school diploma or GED is required.
- Previous experience in customer service, support, or retail is a plus but not mandatory.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a patient demeanor.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Ability to type at least 35-40 WPM.
- Must be available to work a full-time schedule, including weekends or holidays as needed.