Job Description
Are you searching for a stable, local opportunity in the heart of San Antonio? San Antonio Local Solutions is currently seeking dedicated Customer Service Representatives to join our expanding team. We pride ourselves on providing exceptional support to our community and ensuring our employees are compensated fairly and on time. With our weekly pay structure, you can enjoy financial peace of mind without waiting for bi-weekly cycles.
We are looking for individuals who are reliable, empathetic, and eager to grow within a supportive environment. If you are ready to advance your career while enjoying the benefits of a local team, we want to hear from you.
Responsibilities
- Manage high-volume customer inquiries via phone, email, and chat with a focus on satisfaction.
- Utilize CRM software (Salesforce/Zendesk) to update customer records and track service tickets accurately.
- Resolve complex issues and escalate them to senior management when necessary.
- Collaborate with cross-functional teams to improve service processes and customer experience.
- Maintain a professional and organized workspace to ensure efficient workflow.
- Process payments and handle basic transactions with accuracy.
Qualifications
- High School Diploma or GED equivalent.
- Previous experience in customer service or retail is preferred but not required.
- Proficiency in Microsoft Office Suite and basic computer navigation.
- Strong verbal and written communication skills.
- Ability to work flexible hours, including weekends and evenings.
- Reliable transportation and valid ID.