Job Description
Join our dynamic team as a Customer Service Specialist and enjoy the freedom of flexible hours with weekly pay! We're seeking empathetic professionals to deliver exceptional support while maintaining work-life balance. Perfect for students, parents, or anyone seeking adaptable scheduling. Our Oklahoma City location offers a collaborative environment with growth opportunities and comprehensive training.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and account issues with efficiency
- Document interactions accurately in CRM systems
- Collaborate with team to improve service protocols
- Maintain positive brand image through all interactions
- Meet performance metrics for response time and resolution
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience
- Strong communication and problem-solving skills
- Ability to work independently with minimal supervision
- Proficient with Microsoft Office and CRM platforms
- Flexibility to work evenings/weekends as needed