Job Description
Are you looking for a job that values your time and effort? Horizon Staffing Partners is currently hiring dedicated Customer Service Representatives in Charlotte, North Carolina.
We offer competitive hourly wages and a commitment to weekly pay, ensuring you get paid for your hard work without the wait. Whether you are looking for part-time flexibility or full-time stability, our team provides the support you need to succeed.
Why Join Us?
- Weekly Payroll: Get paid every week, not just bi-weekly.
- Flexible Scheduling: Day, evening, and weekend shifts available.
- Training Provided: No prior experience required; we train you.
- Modern Work Environment: State-of-the-art facilities in the heart of Charlotte.
Don't miss this opportunity to advance your career in a dynamic industry. Apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.
- Resolve customer complaints and issues while maintaining a positive brand image.
- Process orders, returns, and exchanges accurately using our CRM software.
- Collaborate with the sales team to identify upselling opportunities.
- Document all customer interactions and transactions in our internal database.
- Ensure a clean and organized workspace that meets safety standards.
Qualifications
- High school diploma or GED equivalent required.
- Previous customer service experience is a plus but not mandatory.
- Strong verbal communication and active listening skills.
- Proficiency with computers and Microsoft Office Suite.
- Ability to work in a fast-paced environment and meet performance targets.
- Reliable transportation and valid ID.