Job Description
We are seeking enthusiastic and reliable individuals to join our dynamic team in Atlanta, Georgia. As a leading provider of workforce solutions, we pride ourselves on connecting talented people with meaningful opportunities. We offer a competitive benefits package, paid training, and the peace of mind that comes with weekly paychecks.
Whether you are looking for your first job or a career change, this is the perfect place to start. We value hard work, integrity, and a positive attitude. Join us and build a future you can be proud of.
Responsibilities
- Handle inbound and outbound customer inquiries via phone, email, and live chat with a professional and friendly demeanor.
- Resolve customer complaints and issues efficiently while maintaining high satisfaction rates.
- Process customer orders, returns, and exchanges accurately and in a timely manner.
- Update and maintain customer records in the CRM database.
- Collaborate with team leads and support staff to meet daily and weekly performance goals.
- Provide product and service information to help customers make informed decisions.
Qualifications
- High school diploma or GED is required.
- Basic computer proficiency and typing skills (30+ WPM).
- Strong verbal and written communication skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Must be available to work flexible shifts, including evenings and weekends.
- Previous customer service experience is a plus but not required.