Job Description
Are you looking for hourly jobs in Texas that offer the financial stability of a guaranteed weekly paycheck? Texan Horizon Solutions is seeking a dedicated Customer Service Representative to join our high-performing team in Houston.
We pride ourselves on providing top-tier support while offering a work-life balance that fits your lifestyle. If you are a motivated professional ready to advance your career in a supportive environment, we want to hear from you.
Why Join Us?
- Weekly Paychecks: Get paid every week, not every two weeks, for your hard work.
- Competitive Pay: Starting at $18.00/hour with opportunities for raises.
- Modern Facilities: Work in a state-of-the-art office in the heart of Houston.
Responsibilities
- Manage high-volume customer inquiries via phone, email, and chat with a focus on efficiency and empathy.
- Resolve complex issues and escalate tickets to management when necessary while maintaining customer satisfaction.
- Accurately update customer records and database information in real-time.
- Collaborate with cross-functional teams to improve service protocols and product offerings.
- Conduct daily training sessions to stay updated on company policies and industry standards.
Qualifications
- High School Diploma or GED required; Associate’s degree preferred.
- Proven experience in customer service or call center operations (1+ years preferred).
- Proficient in Microsoft Office Suite and CRM software (e.g., Salesforce, Zendesk).
- Strong verbal and written communication skills with a professional demeanor.
- Ability to work independently and meet strict daily performance metrics.