Job Description
Are you looking for local jobs in Ohio that offer weekly pay and immediate openings? Horizon Logistics Solutions is seeking enthusiastic and reliable individuals to join our team in Columbus as Customer Service Representatives.
We are dedicated to providing exceptional service to our clients and supporting our employees' career growth. This is an excellent opportunity for entry-level candidates looking to start their professional journey with a stable, growing company.
Why You Will Love Working Here:
- Weekly Pay: Get paid every week for your hard work.
- Immediate Start: No waiting periods; we hire fast.
- Competitive Pay: Starting at $18.00/hr with performance bonuses.
- Benefits: Medical, dental, and vision insurance available.
We pride ourselves on a culture of teamwork and respect. If you are ready to take the next step in your career, apply today!
Responsibilities
- Respond to incoming customer inquiries via phone, email, and live chat with a professional and friendly demeanor.
- Resolve customer complaints and issues efficiently to ensure high satisfaction and retention rates.
- Process orders, returns, and exchanges accurately within the company’s CRM systems.
- Collaborate with the logistics and sales departments to ensure seamless service delivery.
- Maintain accurate records of customer interactions and transactions in our database.
- Identify opportunities to cross-sell products and improve the customer experience.
- Adhere to all company policies, procedures, and safety guidelines.
Qualifications
- High school diploma or GED is required.
- No prior customer service experience necessary; full training is provided.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Basic computer proficiency and typing skills.
- Must be reliable, punctual, and able to pass a background check.