Job Description
Join Horizon Staffing Solutions and take the next step in your career with immediate openings available in New York! We specialize in connecting talented professionals with rewarding roles that offer weekly pay and a supportive team culture.
Why Join Us?
- Weekly Paychecks: Get paid on time, every time, without the wait.
- Immediate Start: Start contributing from day one.
- Growth Opportunities: Pathways to permanent positions and career advancement.
As a Customer Service Representative, you will play a vital role in maintaining our high standards of client satisfaction.
Responsibilities
- Handle inbound and outbound customer inquiries with professionalism and efficiency.
- Resolve complex issues and provide accurate information regarding products and services.
- Update customer records in the CRM database accurately and timely.
- Collaborate with team members to resolve escalations and improve processes.
- Process orders, returns, and exchanges according to company policies.
- Maintain a high level of product knowledge to assist customers effectively.
- Adhere to all company compliance and safety regulations.
Qualifications
- High School Diploma or equivalent required.
- Previous customer service or call center experience is a plus but not mandatory.
- Strong verbal and written communication skills.
- Basic computer proficiency (Microsoft Office Suite).
- Ability to multitask in a fast-paced, dynamic environment.
- Reliable transportation (if remote work is not applicable).
- Positive attitude and a desire to learn.