Job Description
Welcome to Horizon Workforce Solutions, where we connect talent with opportunity across the United States. We are currently seeking dedicated individuals for our Customer Service Representative positions in Texas and Ohio. This is an excellent opportunity to launch a stable career with weekly pay and no prior experience necessary.
Our team values reliability, a positive attitude, and a willingness to learn. Whether you are looking for your first job or a new career path, we provide the comprehensive training and support you need to succeed. Join our growing network of professionals in the heart of the Midwest and South.
Responsibilities
- Greet and assist customers via phone, email, or in-person with professionalism and empathy.
- Resolve customer inquiries and complaints efficiently to ensure high satisfaction levels.
- Process orders, returns, and exchanges accurately using internal software.
- Maintain accurate and up-to-date records of customer interactions and transactions.
- Collaborate with team members to improve service delivery and operational efficiency.
- Adhere to all company policies, procedures, and safety guidelines.
Qualifications
- High school diploma or equivalent (GED).
- Strong verbal and written communication skills.
- Basic computer literacy and ability to navigate web-based systems.
- Reliable transportation to and from the workplace.
- Ability to work flexible shifts, including weekends and holidays.
- Enthusiastic attitude with a strong desire to learn and grow.