Job Description
Join our dynamic team and enjoy the freedom of weekly pay with flexible hours in Oklahoma City! At FlexWork Solutions, we value your work-life balance and offer a supportive environment where you can thrive. As a Customer Service Specialist, you'll be the heart of our operations, ensuring exceptional experiences for our clients while managing your schedule around your life.
We provide comprehensive training, growth opportunities, and a collaborative culture that celebrates diversity and innovation. If you're ready to earn consistently without the wait, apply today and take control of your career!
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve issues efficiently while maintaining high customer satisfaction scores
- Update customer records and document interactions in CRM systems
- Collaborate with team members to improve service processes
- Meet performance metrics for response time and resolution rates
- Adapt to flexible scheduling including evenings and weekends as needed
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years of customer service experience
- Exceptional communication and problem-solving skills
- Proficiency with Microsoft Office and CRM software
- Ability to multitask in a fast-paced environment
- Strong attention to detail and organizational skills
- Reliable transportation to Oklahoma City office