Job Description
Join our dynamic team at FlexServe Solutions as a Customer Service Specialist! We're seeking friendly, adaptable professionals to deliver exceptional support to our clients in Oklahoma City. Enjoy the freedom of flexible hours while making a real impact in a fast-paced environment. Perfect for students, parents, or anyone seeking work-life balance.
We offer competitive hourly rates, comprehensive training, and a supportive culture focused on growth. If you're passionate about problem-solving and thrive in flexible settings, this role is your perfect match!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve technical issues and process orders efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex cases
- Maintain high customer satisfaction scores
- Adapt to changing schedules and priorities
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Comfortable with flexible scheduling including evenings/weekends
- Basic computer proficiency
- Positive attitude and patience
- Passion for helping others