Job Description
Join our dynamic team in San Jose and experience the freedom of weekly pay and flexible scheduling! At FlexHire Solutions, we value your work-life balance while delivering exceptional customer experiences. This remote-friendly role offers competitive compensation and the opportunity to grow your career in a supportive environment. Perfect for students, parents, or professionals seeking flexibility without sacrificing income.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve issues efficiently with empathy and professionalism
- Update and maintain accurate customer records in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics while maintaining quality standards
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent; college coursework preferred
- 6+ months customer service experience
- Strong verbal/written communication skills
- Proficiency with CRM software (e.g., Salesforce, Zendesk)
- Ability to work independently with minimal supervision
- Flexible schedule availability (evenings/weekends required)
- Reliable internet connection for remote work