Job Description
Are you searching for local weekly pay jobs in Tampa, FL, or the flexibility to work from anywhere in Ohio? Apex Solutions Group is currently hiring entry-level Customer Support Representatives. We are dedicated to providing flexible hours and a stable career path for those ready to start earning immediately.
Join a dynamic team where no experience is required—we provide the training. Whether you prefer working from our local office in Tampa or from the comfort of your home in Ohio, we have opportunities tailored to your lifestyle.
Responsibilities
- Answer and resolve customer inquiries via phone, email, and live chat with a focus on service excellence.
- Process customer orders, returns, and exchanges accurately to ensure high satisfaction.
- Document customer interactions and update account information in our CRM system.
- Identify and escalate complex issues to the appropriate department for resolution.
- Collaborate with team leads to meet daily and weekly performance targets.
- Maintain a professional and positive demeanor at all times, even during high-volume periods.
Qualifications
- High school diploma or GED is required.
- No prior experience necessary; we value attitude and willingness to learn over past history.
- Must have a reliable computer and high-speed internet (for remote positions in Ohio).
- Basic computer skills and the ability to type at least 35-40 WPM.
- Strong verbal and written communication skills.
- Ability to work flexible shifts, including weekends and holidays.