Job Description
Join Nashville's leading daily pay platform and transform how you access your earnings! We're seeking motivated individuals to join our flexible hourly workforce with immediate pay options. Perfect for students, gig workers, or anyone seeking work-life balance, this role offers unprecedented financial flexibility while delivering exceptional service to our growing client base.
Responsibilities
- Process daily payment transactions with 100% accuracy and compliance
- Provide real-time customer support via chat and phone for payment inquiries
- Onboard new clients through streamlined digital verification processes
- Maintain secure handling of confidential financial data and payment systems
- Collaborate with remote teams to optimize payment workflows
- Resolve payment discrepancies within established SLAs
- Document all interactions in our CRM system with detailed notes
Qualifications
- High school diploma or equivalent required
- Minimum 1 year experience in customer service or financial transactions
- Proficiency with digital payment platforms (Venmo, Zelle, PayPal)
- Exceptional communication skills and conflict resolution abilities
- Ability to work independently with minimal supervision
- Basic knowledge of banking regulations and compliance standards
- Reliable transportation to our downtown Nashville hub
- Available to work flexible shifts including evenings/weekends