Job Description
Join FlexPay Solutions and transform your work-life balance with our revolutionary daily pay program in Jacksonville! We're seeking energetic Customer Service Associates to deliver exceptional support while enjoying unprecedented financial flexibility. Get paid daily for your work, choose shifts that fit your schedule, and build your career without waiting for traditional pay cycles.
Why Choose FlexPay?
- Daily direct deposit to your account
- No hidden fees or waiting periods
- Full benefits package including medical/dental
- Career advancement opportunities
- Modern, collaborative workspace in Downtown Jacksonville
Perfect for students, parents, gig workers, or anyone seeking financial independence. Start earning tomorrow with our streamlined onboarding process!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing and account issues with empathy and efficiency
- Process transactions and maintain accurate client records
- Collaborate with team members to improve service quality
- Meet daily performance metrics while maintaining high customer satisfaction
- Participate in ongoing training to enhance product knowledge
- Adapt to flexible scheduling based on business needs
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service experience
- Strong communication and problem-solving skills
- Proficiency with CRM software and Microsoft Office Suite
- Ability to work independently in fast-paced environment
- Reliable transportation to Jacksonville office location
- Positive attitude and commitment to excellence
- Must pass background check and drug screening