Job Description
Join FlexPay Solutions and get paid DAILY while enjoying complete schedule flexibility! We're seeking motivated Customer Service Representatives in Oklahoma City to support our growing client base. No more waiting for bi-weekly paychecks – access your earnings instantly after each shift. Perfect for students, parents, or anyone needing work-life balance. Our modern downtown office offers a collaborative environment with state-of-the-art tools.
Why Choose FlexPay?
- Same-day pay via our secure app
- Choose shifts that fit your lifestyle
- Comprehensive paid training
- Career advancement opportunities
- Health benefits available for full-time conversion
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing and account issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Meet daily performance metrics while maintaining quality standards
- Collaborate with team members to improve service processes
- Participate in ongoing training and development sessions
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Ability to type 35+ WPM with high accuracy
- Reliable transportation to downtown location
- Flexibility to work evenings/weekends as needed
- Proficiency with Microsoft Office suite