Job Description
Join FlexPay Staffing Solutions and transform your work-life balance with our revolutionary daily pay program in New York! We're seeking motivated Customer Service Representatives to join our dynamic team with same-day earnings for every shift worked. No more waiting for weekly or bi-weekly paychecks – access your funds instantly through our secure digital wallet. Enjoy flexible scheduling, comprehensive benefits, and career growth opportunities in one of America's most vibrant cities. Apply today and start earning tomorrow!
Responsibilities
- Provide exceptional customer support via phone, email, and chat channels
- Resolve inquiries and issues efficiently while maintaining service standards
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service processes
- Meet daily performance metrics and quality targets
- Adapt to changing product information and procedures
- Participate in ongoing training and development sessions
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year customer service experience
- Strong communication and problem-solving abilities
- Proficiency with CRM software and Microsoft Office Suite
- Ability to work flexible hours including weekends
- Valid NY work authorization and reliable transportation
- Basic math skills for transaction processing
- Positive attitude and team-oriented mindset