Job Description
Are you looking for a rewarding career in Columbus, OH with the flexibility you need? Horizon Staffing Group is currently hiring Daily Pay Customer Service Representatives to join our expanding team. We understand that life happens, which is why we offer a dynamic work environment where your schedule matters.
As a Daily Pay Partner, you will have access to your earnings instantly after each shift. We are looking for energetic individuals who are ready to provide exceptional service and grow with us. No prior experience is required—we provide comprehensive paid training!
- Get Paid Daily: Access your wages right after your shift with our instant pay feature.
- Flexible Scheduling: Choose shifts that fit your lifestyle, whether you need full-time hours or just a few days a week.
- Professional Growth: Clear pathways for advancement within our organization.
- Supportive Team: Work alongside experienced professionals who are dedicated to your success.
Responsibilities
- Answer incoming customer inquiries via phone, email, and chat in a professional and courteous manner.
- Resolve customer issues and complaints efficiently while maintaining high satisfaction scores.
- Process orders, returns, and exchanges accurately using our CRM software.
- Update customer records with accurate information and transaction history.
- Collaborate with team leads to improve service processes and customer experience.
- Provide product and service information to assist customers in making informed decisions.
Qualifications
- High school diploma or equivalent (GED) required.
- Basic computer proficiency and typing skills.
- Strong verbal and written communication skills.
- The ability to work independently as well as part of a team.
- Reliable internet connection for remote or hybrid work options.
- A positive attitude and a willingness to learn.