Job Description
Join FlexPay Staffing Solutions and access your earnings daily! We're seeking energetic Customer Service Specialists in El Paso, TX to support our growing client base. Enjoy flexible schedules, no-fee payroll advances, and weekly bonuses while making a meaningful impact in your community.
Why Choose Us?
• Same-day pay via our mobile app
• Comprehensive paid training
• Health benefits available for 30+ hour schedules
• Career advancement opportunities
• Supportive team environment
Responsibilities
- Handle inbound/outbound customer calls with exceptional professionalism
- Resolve billing inquiries and service disruptions efficiently
- Document interactions using CRM software with 95%+ accuracy
- Meet/exceed daily performance metrics (30+ calls/hour)
- Participate in weekly team training sessions
- Identify upsell opportunities for premium services
- Maintain 98% customer satisfaction rating
Qualifications
- High school diploma or equivalent (GED)
- 6+ months customer service experience required
- Proficient with Windows OS and CRM tools
- Bilingual (English/Spanish) certification preferred
- Ability to work rotating weekends (Sat/Sun)
- Pass background check and drug screening
- Valid Texas driver's license (for client visits)
- Reside within 15 miles of El Paso city center