Job Description
Join FlexiWork Solutions, a leader in flexible employment opportunities, and enjoy the perfect work-life balance with our weekly pay and adjustable schedules in Dallas, TX. We're seeking dedicated Customer Service Representatives to deliver exceptional support while accommodating your personal commitments. No more waiting for monthly paychecks – get compensated every week! Apply today and transform your career with flexibility and financial peace of mind.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve billing, product, and service issues using CRM systems
- Document interactions accurately in our proprietary database
- Meet weekly performance metrics while maintaining quality standards
- Collaborate with team members to enhance customer experience
- Adapt schedule based on departmental needs (evening/weekend availability required)
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service or call center experience
- Strong written and verbal communication skills
- Proficiency with Microsoft Office and CRM platforms
- Ability to work independently and self-manage schedule
- Reliable internet connection and quiet home office space
- Background check and drug screen required