Job Description
Join FlexiPay Solutions and get paid DAILY for your work! We're revolutionizing the gig economy with immediate compensation and flexible scheduling. As a Customer Service Specialist, you'll provide exceptional support while enjoying the freedom to choose your shifts. Positions available both in San Francisco, CA and Ohio with remote options.
Why FlexiPay?
• Same-day pay via direct deposit
• 100% flexible scheduling
• No weekend or holiday requirements
• Growth opportunities to team lead roles
• Comprehensive training provided
Responsibilities
- Handle customer inquiries via phone, email, and chat with 95% satisfaction rate
- Process orders, returns, and account modifications using CRM systems
- Collaborate with support teams to resolve escalated issues
- Maintain accurate transaction records in daily reporting
- Adapt to flexible shifts based on customer demand
- Identify upsell opportunities during customer interactions
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Proficiency with Zendesk/Salesforce or similar platforms
- Typing speed of 40+ WPM with 98% accuracy
- Available for same-day shift changes
- Valid U.S. work authorization
- Reliable transportation for San Francisco locations