Job Description
Are you looking for a career in Information Technology with the flexibility you deserve? Metro Tech Solutions is currently seeking skilled professionals to join our growing team in Atlanta, Georgia. We specialize in connecting talent with roles that offer Daily Pay options and Flexible Hours.
About the Role:
We are looking for a proactive IT Support Specialist to provide exceptional technical assistance to our clients. If you thrive in a fast-paced environment and want to be part of a team that values your time and skills, we want to hear from you.
Benefits:
- Get paid daily or weekly with our instant pay feature.
- Flexible scheduling to accommodate your personal life.
- Opportunity for growth within a leading staffing agency.
Join us in shaping the future of local tech careers in Georgia and Virginia.
Responsibilities
- Provide tier 1 and tier 2 technical support for hardware and software issues.
- Diagnose and troubleshoot network connectivity problems and printer malfunctions.
- Install, configure, and maintain workstations and mobile devices.
- Assist clients with password resets and account management.
- Maintain accurate records of technical issues and resolutions in the ticketing system.
- Collaborate with senior IT staff to implement system upgrades.
Qualifications
- High school diploma or GED required; Associate’s degree in IT or related field preferred.
- 1+ years of experience in technical support or helpdesk roles.
- Strong knowledge of Microsoft Windows, Office Suite, and basic networking.
- Excellent verbal and written communication skills.
- Ability to lift and carry equipment weighing up to 40 lbs.
- Valid driver’s license and reliable transportation.