Job Description
Are you looking for a night shift job with weekly pay in North Carolina? Apex Digital Solutions is seeking a reliable Technical Support Specialist to join our growing team. Enjoy the flexibility of evening hours while providing top-tier technical assistance to our clients.
We offer a competitive benefits package, including health insurance, paid time off, and opportunities for overtime. If you are a self-starter who thrives in a dynamic environment, we want to hear from you.
Responsibilities
- Diagnose and resolve complex hardware and software technical issues for end-users.
- Manage incoming support tickets and ensure timely resolution during the night shift.
- Collaborate with the day shift team to ensure seamless service continuity.
- Maintain accurate documentation of all technical support interactions and resolutions.
- Assist with system upgrades, patch management, and routine network maintenance.
- Provide exceptional customer service and technical guidance to clients.
Qualifications
- High school diploma or equivalent required; Associate degree in IT or related field preferred.
- Basic knowledge of PC hardware, operating systems, and networking protocols.
- Excellent written and verbal communication skills.
- Ability to work independently and remotely during night hours.
- Reliable internet connection and dedicated workspace.