Job Description
Are you looking for an immediate start and a paycheck you can count on? Apex Solutions Group is urgently hiring Customer Service Representatives in New York, NY. We specialize in connecting talent with opportunities that offer Daily Pay options and flexible scheduling.
Join our high-energy team where your hard work is recognized and rewarded immediately. Whether you are seeking a career change or a temporary gig, we have the openings you need right now.
Why Apply with Us?
- Daily Pay Option: Get paid the same day you work with our instant pay feature.
- No Experience Required: We provide full training.
- Competitive Hourly Rate: Earn between $18.00 and $25.00 depending on experience.
- Modern Office Environment: Located in the heart of Manhattan.
Responsibilities
- Handle High-Volume Inquiries: Answer incoming calls and emails professionally and resolve customer issues efficiently.
- Process Transactions: Accurately handle orders, returns, and exchanges using our CRM software.
- Update Records: Maintain accurate customer databases and logs of all interactions.
- Upsell & Cross-Sell: Identify opportunities to suggest additional products or services to meet sales targets.
- Team Collaboration: Work closely with the operations team to ensure seamless service delivery.
- Compliance: Adhere to all company policies and industry regulations.
Qualifications
- High School Diploma or GED: Minimum educational requirement.
- Basic Computer Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong Communication: Excellent verbal and written English skills with a professional tone.
- Problem-Solving: Ability to think on your feet and de-escalate difficult situations.
- Reliability: Must be punctual and available for the scheduled shifts.
- Age Requirement: Must be 18 years or older.