Job Description
Join PayFirst Staffing Solutions and get paid daily for your work! We're seeking motivated Entry-Level Customer Service Associates to join our dynamic team in Seattle. This contract position offers immediate pay, flexible scheduling, and growth opportunities in a fast-paced environment. No experience necessary – we provide comprehensive training to help you succeed. Earn while you learn with our industry-leading daily pay system.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies
- Update customer information in CRM systems
- Collaborate with team members to resolve escalations
- Document interactions accurately in company databases
- Meet daily performance metrics for response time
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and typing skills (30+ WPM)
- Excellent communication and active listening abilities
- Ability to work flexible shifts including evenings/weekends
- Strong problem-solving and multitasking capabilities
- Reliable transportation to downtown Seattle office
- Positive attitude and willingness to learn new systems