Job Description
Join Atlanta Solutions Group as an Entry-Level Customer Service Associate and enjoy the stability of weekly pay while launching your career! We're seeking motivated individuals with excellent communication skills to support our growing client base. No prior experience required – we provide comprehensive training to set you up for success. This full-time position offers competitive hourly pay with weekly direct deposits, benefits package, and opportunities for advancement in our dynamic Atlanta workplace.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process orders, returns, and service requests accurately
- Update customer records in CRM systems with precision
- Collaborate with team members to resolve complex issues
- Meet daily performance metrics for call volume and resolution time
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent required
- Strong verbal and written communication skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with Microsoft Office Suite
- Positive attitude and problem-solving mindset
- Reliable transportation to our downtown Atlanta location
- Must pass background check and drug screening