Job Description
Join FlexWork Solutions and kickstart your career with flexible hourly opportunities! We're seeking motivated Entry-Level Customer Service Associates in Austin, TX, to deliver exceptional support while accommodating your schedule. Perfect for students, recent graduates, or anyone seeking work-life balance. Enjoy competitive pay, paid training, and a supportive team environment.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process orders, returns, and account updates accurately
- Resolve customer concerns with empathy and efficiency
- Collaborate with team members to improve service quality
- Document interactions in CRM systems
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent
- Basic computer proficiency
- Strong communication skills
- Ability to work independently
- Flexibility with day/evening/weekend shifts
- Customer service mindset
- No prior experience required