Job Description
Are you looking for a rewarding career without the need for prior experience? Join Omaha Regional Solutions as a Customer Service Associate. We are currently hiring for multiple hourly positions across Omaha, NE, offering competitive pay and the flexibility you need to balance your lifestyle.
Whether you are a student, a parent, or simply looking to start your professional journey, we provide the training and support you need to succeed. No experience is required—just a great attitude and a willingness to learn.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.
- Assist customers with product information, order tracking, and account issues.
- Document customer interactions and feedback accurately in our CRM system.
- Collaborate with team members to resolve complex customer issues efficiently.
- Stay updated on company policies, products, and services to provide accurate support.
- Process returns, exchanges, and refunds according to company guidelines.
- Maintain a high level of professionalism and empathy in every interaction.
Qualifications
- High school diploma or GED equivalent.
- Strong verbal and written communication skills.
- Basic computer proficiency and typing speed (40+ wpm).
- Reliable internet connection and a quiet workspace (for remote options).
- Ability to work flexible shifts, including evenings, weekends, and holidays.
- A positive attitude and a genuine desire to help others.
- Willingness to undergo background checks and drug screening.