Job Description
Join FlexPay Staffing Solutions and take control of your schedule while earning daily pay! We're seeking motivated Entry Level Customer Service Representatives in Boston to deliver exceptional client experiences with flexible scheduling options. Perfect for students, gig workers, or anyone seeking work-life balance. Our innovative daily pay system means you access your earnings immediately after each shift. No more waiting for bi-weekly paychecks! Enjoy modern coworking spaces, comprehensive training, and a supportive team environment where your contributions are valued from day one.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Process transactions and resolve billing issues efficiently
- Update customer records in CRM systems with accuracy
- Collaborate with team members to ensure seamless service delivery
- Adapt to flexible scheduling including evenings and weekends
- Meet daily performance metrics while maintaining quality standards
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency with internet navigation
- Strong communication and active listening skills
- Ability to work independently in a flexible environment
- Reliable transportation to Boston Financial District location
- Customer service experience preferred but not required
- Comfortable with daily pay processing systems
- Positive attitude and problem-solving mindset