Job Description
Start your career with Omaha Support Solutions! We're seeking enthusiastic Entry-Level Customer Service Representatives to join our dynamic team. Enjoy the stability of weekly pay while building foundational skills in a supportive environment. No prior experience required—just your positive attitude and dedication to exceptional service. Full benefits package included after 90 days!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and account issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex cases
- Meet daily performance metrics for response time and resolution
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Basic computer proficiency with Microsoft Office
- Ability to multitask in a fast-paced setting
- Positive attitude and willingness to learn
- Reliable transportation to our Omaha office
- Must pass background check and drug screening