Job Description
Are you looking for a rewarding career with a competitive hourly rate in Oklahoma City, OK? Apex Support Systems is currently seeking motivated individuals to join our dynamic team. We offer a supportive environment, comprehensive paid training, and a clear path for career advancement.
As an Entry Level Representative, you will be the voice of our brand, helping clients navigate our services with ease. We value dedication and provide the tools you need to succeed. Join us and start earning today!
Responsibilities
- Provide exceptional customer support via phone and email in a professional manner.
- Assist clients in resolving product inquiries and technical issues efficiently.
- Process orders, returns, and account information accurately.
- Document customer interactions and feedback in the CRM system.
- Identify and escalate complex issues to senior management.
- Maintain a high level of professionalism and brand representation at all times.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus, but not required (we provide full training).
- Strong verbal and written communication skills.
- Reliable internet connection and a quiet workspace.
- Ability to work flexible shifts, including evenings and weekends.
- Proficiency with computers and basic software applications.