Job Description
Are you ready to launch your career in the heart of Texas?
Austin Tech Solutions is looking for ambitious, driven individuals to join our growing team as Entry-Level Customer Service Representatives. We offer competitive hourly pay, comprehensive training, and a supportive environment where your growth matters.
Why Apply?
- Paid Training: No prior experience needed—we teach you everything.
- Flexible Scheduling: Work the hours that fit your life.
- Growth Opportunities: Clear paths for advancement within the company.
Join us and become a key part of our customer-centric culture today.
Responsibilities
- Assist customers via phone, email, and chat with inquiries and product information.
- Resolve customer complaints and issues in a timely and professional manner.
- Process orders, returns, and exchanges accurately.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with the support team to improve service protocols.
- Identify and escalate complex issues to senior management.
Qualifications
- High School Diploma or GED equivalent required.
- Basic computer literacy and typing skills.
- Strong verbal and written communication abilities.
- Ability to multitask in a fast-paced environment.
- Must be reliable and able to work varying shifts, including weekends.