Job Description
We are currently seeking enthusiastic and organized individuals to join our growing team as Entry Level Customer Service Representatives. This is a fantastic opportunity for those looking to start a career in the dynamic tech industry. We offer flexible scheduling to accommodate your lifestyle while providing comprehensive training and a clear path for advancement.
Why Join Us?
- Competitive hourly pay starting at $18.00.
- Flexible hours to fit your schedule.
- Comprehensive on-the-job training.
- Opportunities for career growth within the company.
If you are a self-starter with excellent communication skills, we want to hear from you. Apply today to take the first step towards a rewarding career in Philadelphia!
Responsibilities
- Customer Support: Handle incoming customer inquiries via phone, email, and chat with professionalism and empathy.
- Data Management: Accurately enter and maintain customer information into our CRM systems and databases.
- Problem Solving: Assist customers in resolving product or service issues and provide appropriate solutions.
- Communication: Clearly communicate company policies, procedures, and product information to clients.
- Feedback Analysis: Provide feedback to the management team regarding common customer issues and suggestions for improvement.
- Administrative Tasks: Perform basic administrative duties, such as filing and scheduling, as needed.
Qualifications
- Education: High school diploma or equivalent required.
- Experience: No prior experience necessary; we provide full training.
- Skills: Basic computer literacy and proficiency in Microsoft Office Suite.
- Communication: Excellent verbal and written communication skills.
- Work Ethic: Ability to work independently and as part of a team in a fast-paced environment.
- Availability: Must be available to work flexible hours, including weekends and evenings.