Job Description
Are you looking for an entry-level opportunity in New York that values your hard work? Join Metro Support Services, where we prioritize our team's financial well-being by offering a competitive weekly pay schedule.
We are currently seeking enthusiastic individuals to join our growing team. Whether you are looking to start your career or gain valuable experience, we provide comprehensive training and a supportive environment. No prior experience is necessary—just a positive attitude and a strong work ethic. Take control of your schedule and your income with us today!
Responsibilities
- Answer incoming customer inquiries via phone and email with a friendly and professional demeanor.
- Resolve customer complaints and issues efficiently to ensure high satisfaction levels.
- Process orders, returns, and requests accurately using our internal software systems.
- Collaborate with the sales and support team to meet daily and weekly performance targets.
- Maintain accurate records of customer interactions and account information.
- Stay updated on product knowledge to provide accurate information to clients.
Qualifications
- High school diploma or equivalent (GED) required.
- Must be 18 years of age or older.
- Strong verbal and written communication skills.
- Basic computer proficiency (Microsoft Office Suite, email, and CRM systems).
- Ability to work flexible hours, including weekends and evenings if required.
- Willingness to learn new processes and adapt to a fast-paced environment.