Job Description
Start your career with weekly paychecks! Express Staffing Solutions is seeking motivated entry-level Customer Service Representatives in Cleveland, OH. Enjoy the stability of full-time employment with immediate payment processing every Friday. No experience required—comprehensive training provided. Join our award-winning team and gain valuable skills in communication, problem-solving, and client relations. This is your opportunity to build a professional foundation with a company that invests in its people.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders, returns, and service requests accurately
- Document interactions in CRM system with precision
- Collaborate with team members to resolve complex issues
- Meet weekly performance metrics and quality standards
- Participate in ongoing training programs
- Represent company brand with professionalism and empathy
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency and typing skills
- Excellent verbal and written communication abilities
- Strong problem-solving and critical thinking skills
- Ability to work in a fast-paced team environment
- Reliable transportation to downtown Cleveland office
- Flexible availability including occasional weekends
- No prior experience necessary—training provided