Job Description
Are you looking for a stable, rewarding career in Fort Worth, TX? Horizon Support Solutions is seeking motivated individuals to join our team as Entry Level Customer Service Representatives.
At Horizon, we value our employees and pride ourselves on offering Weekly Pay to ensure financial stability. Whether you are starting your career or looking for a change, this is the perfect opportunity to grow within a dynamic industry. We are a leading provider in the support sector, serving clients across the nation.
Why Join Us?
- Weekly Paycheck: Get paid on time, every week.
- Entry Level Friendly: No prior experience required – comprehensive training provided.
- Growth Opportunities: Clear pathways for career advancement within the company.
Take the next step in your professional journey today by applying for this exciting opportunity in Texas!
Responsibilities
- Respond to incoming customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve customer complaints and issues with patience, empathy, and efficiency.
- Process customer orders, returns, and exchanges accurately and securely.
- Maintain a positive and empathetic attitude when interacting with diverse client bases.
- Collaborate with team members and supervisors to meet daily and weekly performance goals.
- Document all customer interactions and transactions within the CRM system.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory (we provide training).
- Strong verbal and written communication skills.
- Basic computer proficiency and ability to navigate multiple software applications.
- Reliable internet connection and a quiet workspace if working remotely (optional).
- Ability to work flexible shifts, including evenings and weekends.