Job Description
Join Atlanta Growth Partners and kickstart your career with weekly pay! We're seeking motivated Entry-Level Customer Service Specialists to join our dynamic team. This full-time role offers immediate financial stability through weekly paychecks while providing hands-on experience in customer relationship management. Enjoy a supportive environment with comprehensive training and clear pathways for growth. Perfect for recent graduates or career changers looking to build professional skills in Atlanta's thriving business district.
What We Offer:
- Weekly direct deposit paychecks
- Comprehensive onboarding and training
- Health benefits and retirement plan
- Performance-based quarterly bonuses
- Modern downtown Atlanta workspace
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing, shipping, and product issues efficiently
- Document interactions accurately in CRM system
- Collaborate with support team on complex cases
- Meet weekly performance metrics (response time, resolution rate)
- Participate in ongoing product knowledge training
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (required)
- Associate's degree or relevant certification (preferred)
- Basic computer proficiency with MS Office Suite
- Strong verbal/written communication skills
- Ability to multitask in fast-paced environment
- Positive attitude with customer-first mindset
- Reliable transportation to downtown location
- Flexible availability (including weekends as needed)