Job Description
Join our dynamic team at Georgia Tech Solutions and kickstart your career with weekly pay! We're seeking motivated individuals for our entry-level Customer Service Specialist position in Atlanta. Enjoy flexible schedules, comprehensive training, and a supportive environment designed for growth. Perfect for recent graduates or career changers looking to build professional experience in Georgia's thriving tech sector.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies
- Update customer records in CRM systems
- Collaborate with technical teams to escalate complex issues
- Meet weekly performance metrics for response times
- Document all interactions following company protocols
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency with Microsoft Office
- Strong communication skills in English
- Ability to work 25-30 hours weekly
- Customer service experience preferred but not required
- Reliable transportation to our Atlanta office
- Positive attitude and problem-solving mindset